IMPORTANT
Laurel Financial Services is a SEBI-registered Research Analyst (Reg. No. INH000023904) and BSE-enlisted. We provide stock market research and investment insights for educational purposes only. Investments in securities are subject to market risks; returns are not guaranteed. Please read all documents carefully and consult a SEBI-registered advisor before investing. For queries, contact 8225000076 | Compliance Officer: Ali (9179624120).

Grievance Redressal / Process

Terms and conditions of Research and Recommendation Services are detailed in the terms and condition document. Please refer to the same for details.

  • Investors will be treated fairly at all times
  • Complaints raised by Investors will be dealt with courtesy and in a timely manner
  • Queries and Complaints will be treated efficiently and fairly.

Grievance Redressal / Mechanism

Client queries or complaints may arise due to a lack of understanding or a perceived deficiency in service experienced by clients. A deficiency in service may include inadequate explanations, insufficient clarifications, or gaps in understanding, which may result in shortfalls in expected service standards. Such issues may occur due to limitations in available facilities or the manner in which services are delivered by staff.

Clients may seek clarification for their queries and are entitled to lodge complaints in writing, orally, or telephonically. Queries or complaints may be communicated via email to the Research Analyst or by contacting us directly.

Contact Details:
Laurel Financial Services
SEBI Registration No.: INH000023904
BSE Enlistment No.:

Contact Number: 8225000076

Compliance Officer: Ali
Compliance Officer Contact: 9179624120

Clients may also submit their queries or complaints in writing by sending a letter to the following address:

Laurel Financial Services: 1-B/2, Brageshwari Tower, Near Navlakha, Indore, M.P., Dist.-Indore

If the client does not receive a response within 10 business days of contacting the Client Servicing Team, they may escalate the matter by writing to the Research Analyst at Support@laurelfinserv.com. Clients can expect a response within 10 business days of approaching the Research Analyst.

In case of any grievance customer can follow below mentioned grievance redressal hierarchy :

Designation Contact Person Name AddressContact No. Email-ID
Head of Customer Support Ali1-B/2, Brageshwari Tower, Near Navlakha, Indore, M.P., Dist.-Indore(+91) 822 500 0076
Support@laurelfinserv.com

If you are not satisfied with our response, you may lodge your grievance with SEBI through the SCORES platform at https://scores.sebi.gov.in/, or you may write to any of the SEBI offices. For queries, feedback, or assistance, investors may also contact the SEBI toll-free helpline at 1800 22 7575 or 1800 266 7575.

After exhausting the above grievance redressal options, if the investor or client remains dissatisfied with the outcome, they may initiate dispute resolution through the Online Dispute Resolution (ODR) Portal.

For detailed information regarding the ODR mechanism, applicable fees, timelines, and procedures, investors are advised to refer to the SEBI master circular titled “Online Resolution of Disputes in the Indian Securities Market”, available on the SEBI website.

The ODR Portal can be accessed at: https://smartodr.in/

All Rights Reserved.

We would also like to highlight that investments in the securities market are inherently risky and subject to market fluctuations. Registration with SEBI and certification from NISM do not in any manner guarantee the performance of the Research Advisor or assure any returns to clients.

Reach Us

SEBI Office Details

Plot No.C4-A,’G’ Block, Bandra Kurla Complex, Bandra (East), Mumbai 400051

Registration Details

© 2025 Laurel Financial Services. All Rights Reserved.